Custom ANZ Map Bundle

Quick FAQ's

What are the different types of maps?

Different vehicles use different map types depending upon the region, model and year of manufacture. The map types include Premium, Next, Route, Move, Evo, Motion, Live and Way. The map type is not interchangeable and is specific to your vehicle and region. Also while some map regions can be switched by installing a new region map with a FSC Code for that region, other maps types may require the use of an ENET cable to change the region or even require the hard disk to be reformatted (for example in the case of Japanese car imports to other regions). Please get in touch with our agents via Live Chat if you also wish to change map regions before you place your order.

If you do not know your map type we recommend that you do not guess the same but select the “Don’t Know” option from the drop down menu or ask one of our agents on Live Chat to determine the same for you.

Why is the VIN number required?

The FSC code is tied to the vehicle VIN. For retrofitted head units we need the donor VIN number. Please verify that you send us the last 7 digits of your VIN number correctly along with your order. If you send us the wrong VIN number, the FSC code will not work, and we can NOT give you a refund as we will have already obtained the FSC code based upon your order.

What Is The Difference Between Online Download and USB Drive?

Online Download:

You will be provided a direct download link after the purchase. This download link contains all the necessary information such as Map Data and video instructions on how to download/ upload data onto a 32/ 64 GB USB 2.0 (do not use USB 3.0 or 3.1 or larger than 64GB), to complete the update. Please note that the map archive files are usually between 16 to 33+ GB in size. Map downloads are large and can take anywhere from an hour to several hours to complete depending upon internet speeds and may attract additional data charges from your internet service provider. Additionally unzipping the files can take up to an hour to complete. If you are not confident about downloading large data files, formatting a USB drive or unzipping files then, ordering a USB is strongly recommended.

Ready-to-install USB Orders:

The USB drive comes pre-loaded with Map data and is mailed directly to your address. To carry out the update, just insert the USB into your vehicles USB Slot and follow the simple on screen instructions to complete the updates. It saves you a lot of time and effort. Once the updates are complete, you can use the USB for storing music, video or any files you wish! Please note that the USB drive shown in the picture on the product/ order page is for illustration purpose only. The actual USB drive supplied may differ from the picture on the website in shape, size, color and dimension.

What Do I Need In Order To Carry Out The Update ?

If your method of delivery is Direct Download then you will need one 32/64 Gb USB 2.0 to carry out the update. If you are using an old USB drive then you will need to delete all the information currently on it and format it to FAT32/ EXFAT format. If your method of delivery is Ship USB, then do not require anything to carry out the update as you will be receive a USB that is pre-loaded with the Map Data.

What If I Fail To Upgrade Through The Direct Download, Can I Still Complete The Update?

If you have trouble updating the Maps using the Direct Download method, please contact our tech support using the Live Chat feature on the website and we shall provide the necessary guidance to assist you. If you are still unable to complete the update, you can upgrade to a pre-loaded maps at a small additional cost to cover the USB and shipping charges. Please note that once the Maps are made available for download or are shipped, we cannot issue a refund as the FSC codes cannot be taken back once they have been issued.

What Is The Difference Between One Time, Life Time and No FSC Code?

FSC Code = Activation code required to install the map updates.

LifeTime FSC Code: Once you enter a lifetime code in your vehicle, you will never need to enter another code again! Which means you never have to buy another code again! All you need is just the Map Data that can be easily ordered on our website for a small fee! Usually, the company releases two new map versions per year such as “2021-1″ & “2021-2″ therefore the life-time code is a much better choice and saves you money from the first year itself.

OneTime FSC Code: If you purchase the OneTime FSC Code that means that it will allow you to update your navigation system one time. For example, if your current Map Year is 2010, OneTime FSC Code will allow you to update your Map to the latest version which maybe 2019-1. If there is another update release in 2019 you will have to make another purchase again to get your system to the 2021-2 version and so on.

No FSC Code: This option applies to existing customers who already have a LifeTime FSC Code installed (from a previous installation). You just need the map data and do not require a FSC Code to update the maps.

How Long Does It Take To Process An Order?

If you have indicated your map type when placing your order then you can download the instruction sheet with the links to the maps instantly. The FSC (activation code) takes some time to process and is sent by email within a few hours. However occasionally orders may be delayed due to public holidays and/ or due to other technical issues. If you have not received an update to your order in 24 hours, please get in touch with our Support Team via Live Chat on our website.

USB drives are usually shipped within 48 hours by Royal Mail with tracking but may take 7 – 10 days or more to arrive at your address depending upon your location. The tracking number shall be provided to you once the drive has shipped. As a backup a downloadable link is also sent to you by email with the FSC Codes, Maps and the Update instructions once the USB drive has been dispatched.

Are You A BMW Dealership?

BMW and MINI are registered trademarks of Bayerische Motoren Werke AG. This website is not affiliated with BMW AG in any way, and is not authorized by BMW AG to act as an official distributor or representative. The availability of BMW and MINI products on this website should not be taken to imply that this website is endorsed by BMW AG or its associates.

Our maps are fully compatible with your vehicle but being an online store we do not charge you the premium you would expect to pay at a local dealership. Order the maps and FSC codes from us and upgrade the maps yourself, saving yourself time and money!